Act One Inc. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information of users in connection with the services (hereinafter referred to as “the Service”) provided on this website.

Article 1 (Personal Information)

“Personal Information” refers to the “personal information” as defined in the Act on the Protection of Personal Information. It means information relating to a living individual that may be used to identify that individual by virtue of such information as his or her name, date of birth, address, telephone number, contact details, or other descriptions, as well as data concerning one’s appearance, fingerprints, voice patterns, and information such as the insurer’s number on a health insurance card—any of which alone may be used to identify an individual (i.e., personal identification information).

Article 2 (Method of Collection of Personal Information)

The Company may request personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc., when a user registers for service use. In addition, the Company may collect transaction records and payment information that include the user’s personal information from our business partners (including, but not limited to, information providers, advertisers, and advertising distributors; hereinafter referred to as “Affiliates”) with whom the user has conducted transactions.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

  • To provide and operate the Company’s services.

  • To respond to inquiries from users (including conducting identity verification).

  • To send emails regarding new features, updates, campaigns for the services currently in use, as well as information on other services provided by the Company.

  • For maintenance purposes and to provide essential notifications when necessary.

  • To identify and refuse service to users who violate the Terms of Use or seek to use the services for fraudulent or improper purposes.

  • To enable users to view, modify, delete, or check their registered information and usage status.

  • In the case of paid services, to bill the user for the fees.

  • For purposes incidental to the above.

Article 4 (Changes in the Purpose of Use)

The Company may change the purpose of use of personal information only when it is reasonably considered to be related to the purpose before the change. In such a case, the Company will notify users or post on this website the new purpose of use in a manner prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

Except in the cases listed below, the Company will not provide personal information to any third party without obtaining prior consent from the user, except as otherwise permitted by the Act on the Protection of Personal Information or other applicable laws:

  1. When it is necessary for the protection of a person’s life, body, or property and where obtaining the individual’s consent is difficult.

  2. When it is particularly necessary for the improvement of public health or the promotion of the sound development of children and where obtaining the individual’s consent is difficult.

  3. When a national authority, a local public body, or any person commissioned by such entity needs to perform an affair prescribed by law, and obtaining the individual’s consent would hinder the performance of such affair.

  4. When the following matters are disclosed or made public in advance and the Company has submitted a report to the Personal Information Protection Commission:

    • That the purpose of use includes providing information to third parties;

    • The items of data provided to third parties;

    • The means or methods of provision to third parties;

    • That provision of personal information to a third party may be halted upon request by the user;

    • The method for the user to submit such a request. Notwithstanding the preceding provisions, the information provided shall not be considered as provided to a third party in the following cases:

  • When the Company entrusts the handling of all or part of the personal information to a third party within the scope necessary to achieve the purpose of use.

  • When personal information is provided in connection with a merger or other business succession.

  • When personal information is jointly used with a specific party, provided that the fact of such joint use, the items of personal information used jointly, the scope of the users with joint use rights, the purpose of such use, and the name or designation of the party responsible for managing the personal information are notified in advance or are made readily accessible to the individual.

Article 6 (Disclosure of Personal Information)

When a user requests the disclosure of his or her personal information, the Company will disclose it without undue delay. However, if disclosure would fall under any of the following circumstances, the Company may, in whole or in part, refuse disclosure. In such cases, the Company shall notify the user without undue delay. A fee of 1,000 yen per request may be charged for disclosure of personal information.

  • If disclosure is likely to harm the life, body, property, or other rights or interests of the user or a third party.

  • If disclosure would significantly interfere with the proper execution of the Company’s business.

  • If disclosure would result in a violation of other applicable laws. Notwithstanding the above, information that is not personal information (such as historical or characteristic data) will, in principle, not be disclosed.

Article 7 (Correction and Deletion of Personal Information)
If a user finds that the personal information held by the Company is incorrect, the user may request correction, addition, or deletion (hereinafter referred to as “correction, etc.”) in accordance with the procedure prescribed by the Company. If the Company determines that it is necessary to comply with the user’s request, the Company will correct, add to, or delete the personal information without undue delay. The Company shall promptly notify the user once it has made the corrections, additions, or deletions based on the provisions of the previous paragraph, or if it decides not to make such corrections, additions, or deletions.

Article 8 (Suspension of Use of Personal Information, etc.)

If a user requests the suspension or deletion of the use of personal information on the grounds that the information is being handled beyond the scope of the stated purpose or was obtained by improper means (hereinafter referred to as “suspension, etc.”), the Company shall promptly conduct an investigation. If, based on the results of the investigation, the Company deems it necessary to comply with the request, it shall suspend or delete the relevant personal information without undue delay. The Company shall promptly notify the user if it has suspended or deleted the personal information, or if it decides not to do so. Notwithstanding the provisions of the preceding two paragraphs, if suspension, etc. would entail substantial costs or if it is otherwise difficult to implement, the Company may adopt alternative measures necessary to protect the user’s rights and interests.

Article 9 (Changes to the Privacy Policy)

Except for matters for which separate provisions are stipulated by law or in this Policy, the Company may change the contents of this Policy without notifying the user. Unless otherwise provided by the Company, the revised Privacy Policy shall take effect as of the date it is posted on this website.